Podcasts

In Episode 72 of Cleaning Business Life, hosts Shannon Miller and Kimberly Gonzales share real-life stories and expert advice on keeping pets safe during cleaning sessions. From chickens that think they're dogs to essential oil safety and litter box policies, this episode is packed with practical tips for pet-proofing your cleaning business. Learn how to create boundaries, communicate with clients, and avoid liability—while keeping both pets and techs protected.

Join us for an inspiring conversation with Natalie from Peak Cleaning in Fresno, who turned her passion into a thriving cleaning business. Hear her funny stories, learn about staff retention, health tips, and how solid systems and appreciation keep her team motivated and growing.

Discover how to turn monthly cleaning appointments into profitable, efficient parts of your schedule. Kimberly Gonzalez and I share pricing strategies, time management tips, and advice on setting boundaries to help you build a thriving cleaning business.

Handling bad reviews professionally can make or break your cleaning business reputation. Learn when to pause, how to respond thoughtfully, offer solutions, and use feedback to improve your policies and customer trust.

Join Laurie Riley of KC Cleaning Services as she shares a spine-tingling ghost story from a building she once cleaned in Alabama. Get ready for eerie tales and unexpected encounters in this thrilling episode!

Dive into the foundational elements of building a successful cleaning business in this episode of Cleaning Business Life. From mastering commercial and post-construction cleaning techniques to building trust and reputation, Shannon and Kimberly share practical tips and resources to help you shine in the cleaning industry.

Join Tiffany Bowels as she shares a chilling tale of a remote log cabin haunted by mysterious occurrences. Tune in for spooky stories from the cleaning world and get a glimpse into the eerie side of the business.

Learn practical tips for securing cleaning deposits without relying on fancy CRM software. From collecting 50% deposits on booking day to simple old-school methods like PDFs and photo snapshots, this episode helps you protect your schedule and build client commitment.

Dive into the fast-paced world of Short-Term Rental (STR) cleaning with firsthand insights from managing multiple properties. Learn practical tips on checklists, timing, quality products, laundry protocols, restocking essentials, and communication strategies to keep guests happy and rentals running smoothly. Plus, discover key considerations for post-construction cleanings and maintaining your business efficiency.

Navigating the differences between commercial, residential, and biohazard cleaning requires asking the right questions. From job scope and security protocols to PPE and payment terms, this episode guides cleaning entrepreneurs through key considerations to ensure safety, compliance, and clear client expectations.

Is offering discounts the right move for your cleaning business? In this episode, we dive into the pros and cons of discounts, why the cleaning industry is a luxury service—not a discount service—and the pitfalls of platforms like Groupon. Learn smart ways to offer value without sacrificing your profits, and why community giving can be a better way to give back.

Meet Amber Elise, a seasoned cleaning business owner and content creator who’s been in the industry for over 20 years. From starting as a young helper for her grandmother to managing estate cleanings, Amber shares her heartfelt journey and insights on Cleaning Business Life.