CBL EPISODE #31
Mastering What to say, and what to do IF/When you get a bad review for your Cleaning Business

 

Welcome Back!! We love you!!

 

Take some time before you're respond to a negative review. 

Do not take it personally when someone takes the time to bring up a deficiency to heart.

BE Professional at all times

 

 

 

Offering a solution

Refund

Reclean

24 hour Guarantee

 

Listening to them

Apologize

Own it.

 

Take Notes if needed.

 

ALWAYS RESPOND TO ALL REVIEWS GOOD OR BAD! When you do so, it helps to keep you relevant. It also keeps the SEO Current. 

Sometimes you have to set up a New policies in place after you blunder it. This is how I came up with all the items in my Cleaning Business Contract Bundle. Each item was a blunder in my cleaning business!

https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle

February & September campaign to get 5 Star review Reviews

 

 

QR CODE helps to get 5 star reviews, this way they can do it right off their phone. 

There are also review software programs that you can subscribe to for a monthly fee.

 

Get my latest course offering right here:
Black Friday Bonanza
https://klean-freaks-university.newzenler.com/courses/black-friday-bonanza

 

We are always looking for SPONSORSHIPS, IF THIS INTERESTS YOU PLEASE CONTACT US
 Cleaning Business Life@gmail.com

 

purevergreen.com Kimberly Gonzales e/info@purevergreen.com
kleanfreaksunversity.com Shannon Miller e/cleaningbusinesslife@gmail.com

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