Podcasts

Learn how to protect your cleaning business from client poaching with proven strategies like finder's fees, strong contracts, and clear cancellation policies. Kimberly and I share personal stories and communication tips to help you build trust and safeguard your hard-earned clients.

Dive into the crucial world of liability insurance with Kimberly Gonzalez and me as we share true stories and practical tips to protect your cleaning business. Learn about safety protocols, handling high-value items, and when to file claims to safeguard your assets and peace of mind.

Discover how to turn monthly cleaning appointments into profitable, efficient parts of your schedule. Kimberly Gonzalez and I share pricing strategies, time management tips, and advice on setting boundaries to help you build a thriving cleaning business.

Navigate the financial waters of your cleaning business with expert bookkeeping insights from Macen Krauter of Chekbooks.com. Learn how to find the right money pro, separate business and personal finances, and avoid costly mistakes while setting your business up for growth.

Explore the different types of cleaning teams you can build for your business and the important distinctions between 1099 contractors and employees. Get insights to help you structure your team the right way for success and compliance.

Learn how and when to implement price increases in your cleaning business without losing clients. Kimberly Gonzalez and I share tips and strategies to confidently adjust your rates while maintaining trust and value.

Kick off 2024 with clear goals and systems for your cleaning business! Learn why knowing your numbers matters, explore sales strategies, compare employee models, and discover essential tools like digital scheduling to streamline your operations.

Celebrate the season with 10 essential tips for starting and growing your cleaning business! From pricing strategies and choosing 1099 vs. W-2 workers to tackling imposter syndrome and mastering the Dirt Code, this series covers it all.

Customer service sets you apart in the cleaning business! Learn why refunds and discounts should be rare, how walk-throughs protect you, and why 5-star reviews are worth their weight in gold. Plus, tips on scheduling move-in/out cleans and employee appreciation.

Handling bad reviews professionally can make or break your cleaning business reputation. Learn when to pause, how to respond thoughtfully, offer solutions, and use feedback to improve your policies and customer trust.

Join Laurie Riley of KC Cleaning Services as she shares a spine-tingling ghost story from a building she once cleaned in Alabama. Get ready for eerie tales and unexpected encounters in this thrilling episode!

Dive into the foundational elements of building a successful cleaning business in this episode of Cleaning Business Life. From mastering commercial and post-construction cleaning techniques to building trust and reputation, Shannon and Kimberly share practical tips and resources to help you shine in the cleaning industry.