Podcasts

Ever wondered how cleaning pros discreetly communicate just how messy a home really is? In this episode of Cleaning Business Life, Shannon and Kimberly reveal the secrets of the Dirt Code — a special language cleaners use to rate and report dirt levels without making clients uncomfortable. Learn how to implement this simple scale and improve your communication with clients and cleaning techs alike.

Have you ever thought about firing yourself… in a good way? In this episode of Cleaning Business Life, Shannon shares why stepping back from your business (even temporarily) can give you the clarity and reset you need to grow. Learn how to set boundaries, delegate, and prevent burnout before it takes you down.

In today's world, genuine relationships are the most valuable currency. In this heartfelt episode, Shannon and Kimberly explore how building authentic connections in your cleaning business and beyond can be the key to long-term success. Because in the new economy, friendships are worth their weight in gold.

In this powerful interview, we chat with Colorado cleaning powerhouse Katie, owner of Clean Queen Maid Service in Westminster, CO. She shares her journey scaling her business, buying out a competitor’s client list, the importance of solid systems, and what it really takes to grow toward a multi-million dollar cleaning empire.

In this episode, Shannon and Kimberly break down how to confidently close the sale and boost your bottom line with strategic up charges. Selling is a skill—and like any skill, it takes practice. Learn how to handle rejection, communicate value, and build trust so your clients say yes more often.

In this heartfelt episode, Shannon and Kimberly dive into why valuing yourself and your time is non-negotiable as a cleaning business owner. Learn steps to boost your self-worth, build boundaries, handle complaints with grace, and protect your energy. This one’s all about self-respect, confidence, and claiming the value you bring to the table.

From sanitizing classrooms to running a thriving cleaning company with a crew of seven—Jamie Runco’s story is nothing short of inspiring. In this episode, she shares the steps she took to grow Above All Cleaning in Northern California, along with tips that helped her scale quickly and successfully.

Think you’re charging the right amount for your cleaning services? In Episode #4, we break down how to price your offerings based on national averages and cleaning types—from maintenance cleanings to move-outs and post-construction jobs. Plus, we introduce the Pricing Blueprint Master Class to help you start earning what you’re really worth.

In this episode of Cleaning Business Life, we talk about the difference between free advice and expert advice when it comes to running your cleaning business. From pricing strategies to contracts and setting boundaries, discover why investing in the right tools and knowledge can take your business further—starting with our Pricing Blueprint and Contract Bundle Master Classes.

In this motivational episode of Cleaning Business Life, we break down the difference between dreams and actionable goals. Shannon and Kimberly walk you through how to set realistic, achievable goals without setting yourself up for burnout. Learn how to use brain dumps to prioritize what matters most, and hear practical examples—like how to build your biweekly client list to 100 with consistency and gratitude.

Thinking about starting your own cleaning business? This episode breaks down the 10 essential steps to launch with confidence—from choosing a trade name and getting your EIN, to deciding on your services, gear, and pricing structure. Hosts Kimberly Gonzales of PÜR Evergreen and Shannon Miller of Klean Freaks University walk you through practical, real-world tips to help you build a strong foundation. Whether you’re going all-natural or using traditional products, this episode is your launchpad to success.